IT Support Services Pricing Package

Premium Support Package

$1800/month
  • 20 Hours Onsite Support Hours
  • 2 Hrs Response Time
  • Support Covers Desktop and Server OS/Software/ Hardware Issues
  • Unlimited Email/Chat Support (9-6 Business Days)
  • 10 Desktop + 1 Server Backup Client + 1TB Cloud Storage
  • Remote Assistance
  • First consultancy service free
  • Free IT Security Review

Standard Support Package

$1200/month $600/month

Price after applying promotional discount of 50%

  • 10 Hours Onsite Support Hours
  • Response By Next Business Day
  • Support Covers Desktop OS/Software/Hardware Issues
  • 50 Email/Chat Support/Mnth (9-6 Business Days)
  • 5 Desktop Backup Clients + 500GB Cloud Storage
  • Remote Assistance
  • First consultancy service free
  • Free IT Security Review
Services/FeaturesPremium Support PackageStandard Support Package
IT Security Review✔︎✔︎
Hardware Support
(Technical troubleshooting/support only)
✔︎✔︎
Software Support
(Standard Desktop OS and Office Apps)
✔︎✔︎
Support Hours (9-6, Mons-Fri) excluding PH✔︎✔︎
Remote Assistance ✔︎✔︎
Technical Advisory✔︎✔︎
Support Hours20hrs/mnth10hrs/mnth
Server Hardware and OS support✔︎
Response TIme4hours/NBDNext Business Day
Response TIme – Server or Network issues 2hours
Email/Chat/Phone SupportUnlimited50 incidents/mnth
Backup to Cloud Options10 desktop & 1 Server
1TB Cloud Storage
5 desktops
500GB Cloud Storage


Please provide your details for us to get back or you can email us at sales@anyware.com.sg for more information

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